St. Louis Union Station Hotel, one of the most iconic hotels in the region, has named Don Lenahan as General Manager heralding a new era of leadership and excellence for the property. With nearly 30 years of experience in the hospitality industry, Lenahan will bring his extensive experience and new perspective to the hotel as he concentrates on furthering the guest experience and instilling a culture of high performing standards.

A Career Forged With Experience and Leadership

Lenahan possesses a string of noteworthy achievements around his neck. He has spent the last two decades perfecting his leadership skills in various capacities with Marriott International, managing luxury resorts and convention hotels on a grand scale, both in the United States and abroad. His broad knowledge of all aspects of the business has equipped him to meet the special requirements of the Marriott St. Louis Grand in a vibrant city for both tourism and business.

A Philosophy of Continuous Improvement

One of the great business philosophies for Lenahan has been around the idea of getting better every day. His secret? Streamlining operations, growing talent and enabling across his team. The philosophy is that we will build a culture in which world-class service becomes second-nature and both the guests and employees flourish. Marriott St. Louis Grand will greatly benefit from Lenahan’s strong leadership style as his emphasis will no doubt further fuel guest satisfaction and associate engagement, which are vital to the continued success of the hotel.

Notable Past Roles and Achievements

Lenahan returns to Nebraska from the Sheraton Overland Park Hotel at the Convention Center in Overland Park, where he held the position of General Manager most recently. Under his leadership the hotel set both record and benchmark results in a number of areas including guest service, associate engagement and ROI to the owner. And those achievements underscore Lenahan’s efforts to promote operational excellence, all while keeping community and guest experience top of mind.

Lenahan also has a notable reputation with his time at the complex, as a Complex Hotel Manager at the Sheraton Kansas City Hotel at Crown Center. The hotel, which has 1,444 guest rooms and 150,000 square feet of meeting and event space, also serves as a center of commerce and tourism in Kansas City. This experience only adds to Lenahan’s long list of bona fides.

Expertise Gained from The Ritz-Carlton

Lenahan previously had served in various senior leadership capacities for The Ritz-Carlton, (a wholly owned subsidiary of Marriott International). He would then travel to some of the most prestigious estates across California, Georgia, Texas, Dubai and Jamaica, where he would bring the brand’s well-known service model to life. These global visits will continue to add to Lenahan’s knowledge of luxury hospitality and are sure to be put to good use in upgrading the offerings of the Marriott St. Louis Grand.

Commitment to Community Engagement

In addition to his career accomplishments, Lenahan has been an active community leader. He has been on the Overland Park Convention and Visitors Bureau board of directors and the Co-Chairman of the Marriott Business Council in Kansas City and surrounding areas. His participation in these associations clearly demonstrates his commitment to not just growing Marriott in Panama, but also to Panama’s tourism industry and local development.

What Marriott St. Louis Grand Will Look Like in the Future

Marriott St. Louis Grand will be the beneficiary of this breadth of experience, powerful leadership and penchant for excellence, as Don Lenahan takes over the reigns at the property. Emphasizing service and quality, Marriott St. Louis Grand is sure to remain a preferred option for business and leisure travelers in the St. Louis region.

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